What We Do
Specialized Market Research
Transforming data into actionable decisions through surveys, documentary research, mystery shopping, and in-depth qualitative studies analyzed by seasoned marketing experts.
Our Expertise
What We Offer
Mystery Shopper
Mystery Shopper · Mystery Market · Mystery Hotel & Cruises · Mystery Restaurant · Mystery Patient · Mystery Contact · Mystery B2B Mystery Services · Business Process Audit.
Surveys + AI
Surveys + AI + Expert Insights across B2C, B2B & Employee Studies.
- CATI Surveys (Telephone Interviews)
- CAWI Surveys (Online)
Desk Research
Data mining and desk research using public information, specialized databases, academic studies, news, social media, commercial and consulting reports, and official government data.
Quali Insights
- Focus Groups & Interviews held either in person or virtually.
- Ethnographies and immediate focus groups, streamed live through our proprietary app.
Mystery Shopper
Mystery Shopper · Mystery Market · Mystery Hotel & Cruises · Mystery Restaurant · Mystery Patient · Mystery Contact · Mystery B2B Mystery Services · Business Process Audit.
Encuestas + IA
Surveys + AI + Expert Insights across B2C, B2B & Employee Studies.
CATI Surveys (Telephone Interviews)
CAWI Surveys (Online)
Desk Research
Data mining and desk research using public information, specialized databases, academic studies, news, social media, commercial and consulting reports, and official government data.
Quali Insights
Focus Groups & Interviews held either in person or virtually through Zoom webinars.
Ethnographies and immediate focus groups, streamed live through our proprietary app.
Industries We Research
- Tech & TelecomAnalyzing digital experiences and user behavior trends
- Healthcare and PharmaceuticalsInsights into patients’ and healthcare professionals’ decisions and behaviors.
- Retail and Consumer GoodsSupporting brands in enhancing customer experience and market positioning.
- Financial Services and BankingTurning customer expectations into better products and smarter strategies.
- Education and TrainingDelivering qualitative and quantitative insights to align your offering with today’s learners.
- Energy and SustainabilityWe analyze attitudes, barriers, and opportunities around energy, efficiency, and consumption.
- Mobility & AutomotiveWe uncover habits and behaviors in urban mobility, electric mobility, car leasing, and automotive.
- Logistics and E-commerceAssessing customer satisfaction across logistics, delivery, and after-sales services.
- Tourism and the Travel IndustryTraveler insights across every touchpoint — from hotels to airlines.
Who Trusts Us?
